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Frequently asked

What are your business hours?

Support runs through active engagements. Office hours are Monday to Friday, 9:00 to 18:00 EAT.

How quickly will you respond?

Within 24 hours on business days, usually sooner.

Do you offer technical support?

Yes. Our platform team handles account, billing and integration questions.

Is my health information secure?

Sensitive information is encrypted at rest and handled under Uganda's Data Protection and Privacy Act 2019.